Frequently Asked Questions
Pricing & Contracts
What’s included in the audit vs. ongoing management?
The audit is a one-time, fixed-price deep dive – technical SEO, competitor research, and keyword mapping – delivered with a 90-day roadmap. Ongoing management is a monthly retainer that includes implementing fixes, creating content, building links, and reporting on your progress.
How much does it cost?
Audits are a fixed $800. Ongoing SEO management starts at $2,500/month. Final pricing depends on scope and your specific goals. We tailor every plan to fit your business rather than applying a one-size-fits-all rate.
What’s the minimum contract length, and can we cancel if it’s not working?
We start month-to-month, so you can evaluate results risk-free. After the first month, if you’re happy with progress, we recommend a 3-month term to properly execute the strategy – but you’re never locked into anything beyond what you’ve already paid for.
Will the price or scope change partway through the project?
No. If something genuinely falls outside the agreed scope, we’ll flag it with you before doing any additional work. No surprise charges, ever.
How do payments work, and what if my card gets declined on Upwork?
We work on a prepayment basis via invoice: you fund the agreed amount upfront before we start each month or milestone of work. This keeps things simple and avoids third-party platform payment issues.
Our Team & Process
Who actually works on my project – one freelancer or a team?
A full in-house team: senior SEO specialists, native English copywriters, developers, and a dedicated project manager assigned to you alone, handling day-to-day communication with a typical response time of 30 minutes.
Can you demo or show how something will work before we commit?
Wherever reasonably possible, yes. For technical integrations – booking systems, CRMs, tracking setups – we conduct research upfront and walk through our proposed approach together before implementation begins, maintaining direct communication with our team throughout the build.
Do you handle content writing, or do we need to provide it?
We handle full content strategy and writing in-house, with native English copywriters. If your business operates in a language other than English, we manage the strategy, structure, and SEO, while you (or your team) supply the copy – or we can provide AI-assisted drafts for your review.
What if our project involves replacing an existing system (booking platform, POS, etc.)?
We start with deep research into your specific requirements, confirm that no critical functionality will be lost, and walk you through our recommended approach before anything is committed to – nothing here is rushed or assumed.
Results & Guarantees
When will I start seeing results?
Foundational technical fixes happen in month 1. Depending on how competitive your market is, most clients start seeing measurable movement in traffic and leads from month 3 onward, building toward broader growth across the full 90-day roadmap.
Does SEO work alongside our existing paid ads (Google/Meta)?
Yes – SEO and paid ads are complementary, not competing, channels. We recommend running both. Results from one often make the other more efficient – for example, a stronger organic presence can lower your cost per lead on paid campaigns.
Can you send case studies relevant to our industry?
Yes – we have case studies across home services, SaaS, e-commerce, and other niches, and we’re happy to share the ones most relevant to your business.
We already have a strong Google Business Profile and good reviews – is there still room to improve?
Almost always. Even strong profiles typically have technical or keyword gaps worth optimizing, and we never assume there’s nothing left to improve – we audit first, every time.
Integrations & Discounts
Do you integrate with our CRM (e.g., HubSpot)?
Yes, CRM integration for lead tracking is included in ongoing management.
Do you offer a discount for leaving a review?
Yes, leave us a review on Clutch.co after completing your first project with us, and you’ll get 10% off your next month.
Do you offer a discount for longer commitments?
Yes, commit to a 3-month term upfront with quarterly prepayment (instead of paying month-to-month), and you’ll get 10% off.
